AllWinUa Poker Rules – regulations for Ukrainian users

AllWinUa Poker room operates under KRAIL license for users from Ukraine aged 21 and over. Regulations establish requirements for registration, financial transactions, verification and game process with compliance to security standards. Use of services confirms agreement with rules and KYC/AML procedures according to NBU requirements.

Platform offers cash tables, MTT/SNG tournaments, fast poker and spins with guaranteed prizes. Bonus system includes welcome package, rakeback up to 45%, freerolls and tournament tickets. Registration available through official website or mobile application. Minimum deposit 50 UAH, withdrawal from 100 UAH after verification.

Security ensured by SSL encryption and two-factor authentication. Support works 24/7 through chat, email and Telegram. Rules violations punished from warning to blocking with funds confiscation. Current rules version available on official website.

AllWinUa Poker Key Facts

Parameter	Value
License	KRAIL Commission for Gambling Regulation
Operator	LLC AlWinUa trading as AllWinUa
Minimum deposit	50 UAH depending on method
Minimum withdrawal	100 UAH
Bonuses	Welcome package reload cashback rakeback missions tickets
Tournaments	Daily MTT SNG series leaderboards satellites freerolls
Mobile version	Web version iOS Android apps
Support	24/7 email chat Telegram support@allwinua-poker.com

General Platform Information

Poker room registered under KRAIL license with responsible gaming support for persons 21 and over. Interface optimized for quick access with minimum steps from registration to game. Transactions processed in hryvnia through cards, internet banking and e-wallets without operator commission.

Data protection implemented through SSL encryption, 2FA and anti-fraud monitoring of suspicious operations. Network unites players in single pool with stable traffic. Client adapted for mobile devices with screens from 4.7 inches. Deposits credited instantly, withdrawal processed within 24-72 hours after verification.

SSL encryption two-factor authentication
UAH currency cards e-wallets
Responsive client mobile version
Single player pool 24/7 traffic

Legal Entity and Licensing

Operator LLC AlWinUa operates under AllWinUa brand based on KRAIL license with Ukrainian legislation compliance. Regulator Commission for Gambling and Lotteries Regulation conducts audits of transactions and KYC/AML procedures. Verification performed according to NBU requirements and Law on Prevention of Legalization of Income.

Parameter	Value
Licensing	KRAIL Ukraine
License number	On official website
Regulator	Commission for Regulation

Contacts

Email support@allwinua-poker.com
Chat in client and on website
Telegram @AllWinUaPokerSupport
Hotline 0 800 300 500

Terms Acceptance

Agreement with rules occurs during registration, deposit and game start. Platform may update terms with changes publication on website. Continued use after update means acceptance of new version. Disagreement requires account closure through support after funds withdrawal.

User Requirements

Access limited to Ukrainian citizens from 21 years with residence confirmation during verification. One account belongs to one person without right to transfer to third parties. KYC mandatory before first withdrawal with documents and selfie upload.

Accurate personal data without forgery
Multiple accounts shared access prohibition
Legislation compliance AML procedures
One nickname without transfer

Age and Geographic Restrictions

Registration allowed from 21 years for Ukraine residents. Country and address confirmation during KYC prevents payout delays. Data mismatch leads to application rejection until correct documents provided.

KYC and AML Procedures

Verification conducted before first withdrawal within 24-48 hours after documents upload. Results arrive to email and displayed in account. Re-upload possible if rejected.

Passport or ID card with clear data
Selfie with document liveness check
Phone payment method confirmation
Additional AML requests for large amounts
Card e-wallet verification
TIN tax number

Prohibited Actions

Unfair advantage attempts punished from warning to blocking with winnings confiscation by security service decision.

Multiple accounts access transfer
Bonus abuse money laundering
Collusion chip dumping soft play
Bots RTA unauthorized scripts
VPN document forgery
Ghosting playing for another person
HUD with prohibited functions

Financial Operations

Transactions in hryvnia through Ukrainian payment methods. Operator commission 0%, providers may apply 1-3% depending on method.

Methods for Ukraine

Visa Mastercard cards
Banking Privat24 Monobank A-Bank
Wallets Skrill Neteller if available
Terminals Privat24 IBOX

Limits and Commissions

Parameter	Value
Minimum deposit	50 UAH
Minimum withdrawal	100 UAH
Daily limit	100000 UAH VIP individually
Commission	0% operator possible provider fees

Processing Times

Cards 1-3 business days
Wallets up to 24 hours
Terminals instant
Verifications until KYC completion

Currencies

Main currency UAH. Other currencies conversion at internal rate with possible commission.

Verification and Security

System includes 2FA, anti-fraud monitoring, SSL TLS 1.3. Suspicious actions tracked with automatic blocking for violations.

KYC Stages

Registration email phone confirmation
Documents selfie upload
Payment methods verification
Validation 24-48 hours
Additional requests for large withdrawals

Required Documents

Passport ID card clear data
Selfie with document
Address confirmation if needed
Card without CVV
TIN

Blocking Reasons

Temporary or permanent blocking upon fraud suspicion, bonus violations, KYC mismatch. Appeal through support.

Multi-accounting
Collusion conspiracy
Bots RTA
Ghosting
Document forgery
Money laundering
Table rules violations

Two-Factor Authentication

2FA through Authenticator Authy
Auto logout from suspicious devices
Login change notifications
Password reset with confirmation

Game and Tournament Rules

Regulations aimed at fair competition with transparent conditions. Appeals through support with hand history and details.

Poker Formats

Cash NL Hold’em PLO Omaha
MTT daily series
SNG auto-start
Fast poker quick reseating
Spins hyper-turbo
Satellites tickets

Fair Play

Notes basic HUD allowed. RTA bots closed data aggregators prohibited.

Tournament Rules

Random seating
AFK auto-fold after 3 hands
ICM deal with all consent
Etiquette violations sanctions
Late registration until completion

Hand History

ID time fixation for appeals. Hands available in client with export for analysis.

Bonuses and Promotions

System includes welcome package, freerolls, rakeback up to 45%, cashback by VIP level.

Welcome Bonus

New players receive up to 100% on deposit maximum 25000 UAH plus tournament tickets.

Type	Details
Welcome package	up to 100% deposit up to 25000 UAH tickets
Freerolls	After registration email
Network	Single pool 24/7 traffic
Tickets	MTT SNG without costs

Wagering Conditions

Wagering through rake generation
Coefficients in promotion rules
Progress for real rake
Fair play violations cancel
Term 60 days

Rakeback Cashback

Type	Details
Rakeback	35-45% by VIP level
Cashback	35-45% loyalty program
Calculation	From generated rake
Frequency	Weekly monthly

Bonus Cancellation

Cancellation for bots, collusion, multi-accounts, conditions non-fulfillment, chip dumping, soft play with winnings confiscation.

Responsible Gaming

Support through self-limitation tools for deposits, buy-ins, timeouts, time reminders with access to support services.

Self-Limitation Tools

Deposit limits daily weekly monthly
Buy-in limits tables tournaments
Timeouts 24 hours 7 days 30 days
Time reminders every hour
Support services contacts

Self-Exclusion

Blocking for 3 6 12 months without cancellation until completion. Change through support with identity confirmation.

Deposit Limits

Type	Details
Daily	Setting in settings
Weekly	Maximum for 7 days
Monthly	Control for month
Change	Decrease instant increase 7 days

Help Services Contacts

Gambling Therapy gamblingtherapy.org
GamCare gamcare.org.uk
BeGambleAware begambleaware.org
Gamblers Anonymous gamblersanonymous.org.uk
Local centers in Ukraine

Personal Data Protection

Processing under Ukraine Law on Data Protection and GDPR. SSL encryption access control regular audit.

Cookies Analytics

Cookies for correct operation. Management through browser. Disabling non-essential in settings.

Functional authorization settings
Analytics UX improvement
Marketing with consent

Third Parties

Type	Details
Payment providers	PCI DSS for transactions
RNG	iTech Labs certification
Fair play	Bots collusion prohibition
Shuffle	Certified algorithm

Dispute Resolution

Complaint Procedure

Appeal through chat email
Incident number
Hand ID transaction details
Verification up to 72 hours
Response with decision

Contacts

support@allwinua-poker.com

Current contacts in Contacts section

Telegram @AllWinUaPokerSupport

Line 0 800 300 500

Arbitration Regulator

Instance	Details
Regulator	KRAIL
Arbitration	After review
Auditors	iTech Labs RNG

Final Provisions

Intellectual Property

Materials operator property. Copying modification prohibited without permission.

Applicable Law

Regulation by Ukraine legislation. AML KYC NBU KRAIL compliance. Disputes through arbitration.

Rules Updates

Periodic updates by regulator requirements. Current version on website with change date.

Contacts Legal Issues

Email legal@allwinua.com
Support support@allwinua-poker.com
Telegram @AllWinUaPokerSupport
Line 0 800 300 500

Updated November 2025

Rights reserved AllWinUa 2025

Website managed by LLC AlWinUa (trading as AllWinUa), registered in Ukraine. Online gambling operator KRAIL license.